FAQ


Autoconvert does not work! I get "There were errors - See HHC_Exceptions.txt".

If You don't see whats wrong in HHC_Exceptions.txt, try moving all the files in Your /history folder and convert them manually.
Then play a few hands and let the poker application create new files in /history. Now try autoconvert on the new files.
This basically solves every problem you can have :)
You can now use the AutoConvert Problem Solving Wizard to do this for you. It can also detail which files has errors.

Where is my archive.xml??

Boss have moved the location of the hand history in order to better support Vista.
New location of HH: C:\Documents and Settings\user\Local Settings\Application Data\Boss Media\Casino\Casinoname\history\ (XP)
or C:\Users\USER\AppData\Local\Boss Media\Poker\Client (Vista)
"Local Settings", "AppData" or "Lokala Inställningar" (Swedish) might be a hidden folder.
Here is a tutorial on how to show hidden files in different versions of Windows:
How to see hidden files in Windows
Use the AutoConvert Settings Wizard if you don't want to locate the files yourself!

How do I set up Holdem Manager with HHC?

HM FAQ: How do you setup Holdem manager to work with Boss Media using the converter?

And what about the HM HUD?

HM FAQ: Using Table Finder with the HUD

Does it work with Omaha hands?

Yes! It works with Omaha and Omaha Hi/Lo hands.

The game level shows up as 0.25/0.25 in Holdem Manager?

Use the $200NL format setting for Holdem Manager.

I have problems with GT+ and/or other programs in Vista

Run the program(s) as Administrator.

What software works with HHC?

PT2, PT3, Holdem Manager, Poker Office and SitNGo Wizard are known to work with HHC.
HUD:s known to work are GT+ (With PT2) and the Holdem Manager HUD.

Do you have plans to add support for more sites? My tool does not support site X.

No immediate plans due to lack of time. However maybe in the future. Just email any suggestions.

I get strange System.Xml.XmlExceptions in my HHC_Exceptions.txt, what to do?

Run the AutoConvert Problem Solving Wizard!
The Boss clients sometimes messes up some of the xmlfiles. Look if there is a filename with the error message.
Try converting the files manually if Autoconvert does not work. Depending on the error it is often possible to fix it with a little knowledge of XML.

Can I use PA HUD with HHC?

No, But GT+ works fine! (with PT2)

I get "initialization error" when I try to run the program?

You need the .NET Framework 2.0 from Windows Update.

I have problems with PT

Check out the Poker Tracker forums, PT documentation and your Help->Main Index or Help->Getting Started in the PokerTracker Holdem application.